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chat, notes, newsletter posting..... they all just look like panels on the same page to me. I'm not sure myself how to produce them because I have no real understanding of how users consume each of these things. With some insight into how "readers/users" interact with a feature, then I could make better use of notes. As it is now, it seems just a wing and a prayer that anyone is paying attention.

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Yep, you're not the only one who feels that way Lee! I give Substack some credit for just trying things to see what the response will be. It seems like they're always tinkering with these new features and adjusting based on feedback. I feel overwhelmed just looking at the Notes section for 30 seconds. It brings back anxious feelings of why I stopped going on Twitter. But as I said, I'm trying to keep an open mind and I'll check in on it form time to time to see how it evolves and maybe there is a reasonable way to fit it into my life and content creation.

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Yes I agree. I do like when new platforms/tech experiment and try things rather than appeal to the easy or lowest common denominator.

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